Elon Musk's Optimus robot highlights how AI in customer experience can transform daily tasks and create more engaging brand interactions.

Tesla's main announcement coming from the company's recent "We, Robot" event was the Robotax i (or the CyberCab, we're still not sure about the name). But perhaps the biggest impression was made by Tesla's updated Optimus robots,

The use of human input raises questions over the capabilities and market readiness of the bot, despite Elon Musk's enthusiasm Tesla used humans to remotely control some capabilities of its Optimus robot prototypes at a recent event designed to generate investor enthusiasm for forthcoming products,

The robots' interactions were touted as a significant step forward in real-time response to verbal and visual.