While AI is frequently associated with automation and efficiency, its true power in change management lies in addressing the human side of transformation. Organizational change is notoriously ...

Digital transformation is a necessity for many businesses. But so many of these efforts fail due to a lack of change management. Companies of all types and sizes are investing heavily in the ...

Change Strategist & Managing Partner at NSP & Co. I'm passionate about sharing change management strategies for our evolving business world. Organizations today are navigating a sea of unprecedented ...

What is change management, why is it important for your business and how can you get started with it today? In my last article, I wrote about the need for customer experience professionals to not only ...

7 emotional phases of change management and how to address them to maintain a healthy work culture Your email has been sent How effectively your organization manages change plays a big role in being ...

Change is now a constant in today’s business world. New technologies, shifting customer expectations and evolving workplace dynamics mean organizations are transforming faster than ever. To keep up, ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.