The Washington state attorney general’s $100 million lawsuit against Comcast, filed yesterday, uses a sales script and transcripts of chats with customers to make the case that Comcast deceived ...

With Comcast expanding its data caps to more cities, call center employees are likely being hammered with questions from disgruntled customers. Thanks to a leak of an internal customer service script, ...

In acquiring legendary Universal Pictures, Comcast Corp. would make its Hollywood debut during a particularly turbulent time for the movie business. Not only are all studios grappling with declining ...