When Ravi Yekkanti puts on his headset to go to work, he never knows what the day spent in virtual reality will bring. Who might he meet? Will a child’s voice accost him with a racist remark? Will a ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

OpenAI unveils an AI moderation system using GPT-4 to reduce the mental burden on human moderators. OpenAI developed an AI moderation system using GPT-4. It aims to moderate content faster and more ...

ChatGPT-creator OpenAI is working on the development of its GPT-4 large language model (LLM) to automate the process of content moderation across digital platforms, especially social media. OpenAI is ...

No one was quite sure where the never-ending flurry of fires and Indonesian car crashes were coming from. But the system would keep flagging them, according to Josh Sklar. The former content moderator ...