In a business environment where simplified marketing metrics have the strongest appeal in the boardroom, the Customer Effort Score (CES) follows Net Promoter Score (NPS) as... We’re long-term ...
In line with this increased prioritization, Gartner predicts that by 2027, 30% of large global supply chains are expected to adopt the Customer Effort Score (CES), as CSCOs play an increasingly ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback