Enhancing E-mail Customer Service The advent of e-mail has been a major boon to small and mid-sized businesses, which can now keep in contact with customers in a more personal way and on a more ...

Duncan is an award-winning technology industry analyst, specialising in cloud computing, blockchain, martech and edge computing. Although 42% of British consumers were encouraged to go paperless last ...

Fingerhut mails up to 120 catalogs per year to each of its 7 million customers. With this dense mail plan and mailing decisions made independently for each catalog, many customers were receiving ...

When it comes to marketing, it’s hard to beat the power of email to connect with customers and boost your digital marketing return on investment. However, customer and prospect emails require careful ...

Only 57.21% of all the email addresses ZeroBounce verified last year were valid and safe to keep, which shows the prevalence of poor-quality data in email lists. Email is the dominant communication ...

In every relationship between a customer and brand, there are communications whose primary purpose could be considered – for want of a better word – boring. Whether they be account statements, terms ...