Salesforce Inc. Tuesday plans to introduce Agentforce 2.0, an improved version of its flagship AI product for enterprises with significantly improved features merely two months after it released the ...

Fast Company Executive Board member Jay Bhatty outlines how AI-powered digital labor as a service is changing how organizations operate. The Fast Company Executive Board is a private, fee-based ...

On Tuesday, May 5, Salesforce announced new research findings: 86% of the 200 surveyed chief human resource officers (CHROs) said that integrating digital labor alongside their existing workforce will ...

To receive tech updates in your inbox, sign up to the newsletter ARPU. The traditional vision of a company powered solely by human employees is rapidly becoming outdated, according to Salesforce CEO ...

After years of being asked to "do more with less" and putting ambitious growth plans on hold, business leaders and entrepreneurs suddenly face a more encouraging prospect: a limitless digital ...

Agentforce 2.0 features enhanced reasoning and data retrieval to deliver precise answers and orchestrate actions in response to complex, multi-step questions Customers like Accenture, The Adecco Group ...

Following the highly publicized launch of Agentforce by Salesforce Inc. in September, the customer relationship management giant unveiled several enhancements for its AI offering today. During a ...

Agentic AI is the standard-bearer for digital labor – autonomous AI agents that perform tasks for knowledge workers so organizations could do more with fewer people. Built using large language models ...

First of all, the AI industry is a long way away from self-aware machines. ChatGPT may be good at summarizing long texts and its sister service Dall-E 3 usually puts the right number of fingers on ...

Salesforce Inc. (NYSE:CRM) management continued to place its bets on the multitrillion-dollar opportunity arising from the digital labor revolution during its first-quarter earnings call on Wednesday.