Sales’ function — its reason for being — is to provide clients with a satisfactory solution to the problem at hand. To help drive this, post-acquisition follow-up works best when it takes a Problem ...

Congratulations, the interview went well! But now, you’re made of questions. What’s the right way - and when’s the right time - to follow up? Do you send an email, or would a text be enough to ...

Managers who want to improve on performance coaching should consider the follow-up conversation their secret weapon. Whether it’s regarding a long-term project or a one-off task, a good follow-up can ...

I can’t believe this isn’t done! I asked for this to be completed months ago. How is this project so behind? I set out all the milestones clearly. I guess I’m going to have to work late this week to ...