Acuitus Inc., Sunnyvale, California, is being awarded a $44,953,535 indefinite-delivery/indefinite-quantity contract for help desk information technology training in ...

ISIS operates an around-the-clock "Jihadi Help Desk" to train terrorists and supporters in how to set up secure communications for the spreading of propaganda and planning of future attacks, NBC News ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The technology help desk at Christian County Public Schools in Kentucky is run by top-notch, fully trained information technology support professionals. More than 30 help desk agents manage the phones ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

Help desks assist customers with technical problems, such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords. Help ...

For 15 weeks this summer and fall, a group of 15 students took part in a network and help desk IT career course at Living Classrooms on E. Fayette St. in East Baltimore. During the course, students ...

No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...