Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Attention uses AI and natural language processing to record sales calls, analyze data, and generate next steps.

The next generation of CRM systems can give firms much greater insights into their client relationships and opportunities, ...

Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in ...

Too often, sales and service functions operate in silos, leading to inefficiencies, missed opportunities and a fragmented ...

In the swiftly evolving digital landscape, small glass businesses grapple with the dual challenges of staying competitive and ...

Commissions do not affect our editors' opinions or evaluations. Marketing customer relationship management (CRM) platforms help businesses manage their pipelines, capture a complete view of their ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Pittsfield Cooperative Bank (Coop Bank) announced the hiring of Gina Vallone to its retail banking team as a Vice President ...

Key Points Prioritize understanding and meeting customer needs to enhance satisfaction and loyalty, driving overall business ...

Revenue in the Customer Relationship Management Software market is projected to reach US$2.64bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 10.30%, resulting in ...

Pakistan Telecommunication Company Limited (PTCL) has forged a strategic partnership with Systems Limited, a leading global ...