Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

We are fast moving to level 3 of Artificial Intelligence - AI Agents. Does AI include sufficient reasoning for AI agents?

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

As LLMs continue to hog data from the open internet for training, publishers are growing concerned about their intellectual ...

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, ...

AI agents are reigniting the competition between Microsoft and Salesforce. Microsoft announced 10 new AI agents for its ...

The battle between Salesforce and Microsoft over AI-powered autonomous agents has been especially pronounced, in part because the companies have clashed publicly but also because of the trove of ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Companies' applications of AI were a key theme at MWC Las Vegas 2024, where execs shared their best practices.

Salesforce has firmly staked its claim as a leader in this new field, with the company’s recent Dreamforce 2024 event ...