In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

NASHVILLE, Tenn. (AP) — When a 911 call came in saying a woman in Nashville was experiencing sudden labor, emergency operator Kaitlyn Kramer says her training kicked in as she successfully coached the ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...