A group of Bronx teenagers use role-play as a way to stop the violence. The organization Effective Alternative in Reconciliation Services teaches teens how to resolve conflict. The teen trainers act ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...