newsroom8d
BT urges UK’s Critical National Infrastructure providers to move off outdated copper network this year as fault rate increases
As the UK’s ageing copper landline network becomes increasingly unstable, BT is urging Critical National Infrastructure (CNI) ...
newsroom1mon
BT Group leans on AI to transform customer service experience
BT Group has deployed Sprinklr’s unified customer experience management platform to deliver AI-enhanced customer support EE virtual assistant Aimee now handles up to 60,000 customer conversations per ...
newsroom4mon
BT Group’s Digital Unit launches ‘GenAI Gateway’ platform, powered by AWS, accelerating the company’s safe adoption of generative AI at scale
The GenAI Gateway, a generative AI enablement platform, built in collaboration with AWS, enables BT Group to tap into the power of GenAI with safe, secure access to Large Language Models (LLMs) from a ...
newsroom5mon
BT Group statement re Bharti Global’s investment
BT Group notes that Bharti Global has reached agreement to acquire c24.5% of the issued share capital of BT Group from Altice UK. Allison Kirkby, Chief Executive, said “We welcome investors who ...