Your board doesn’t want chatbots — they want growth. AI is a high-stakes bet on productivity, and playing small is the real risk.

Today’s CIOs routinely interact with vendors, customers, service providers, and many other front-facing parties. So, now is ...

At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...

AI won’t break the enterprise by failing — it will break trust when leaders can’t explain why it made a decision they’re expected to defend.

This article outlines AI’s energy wake-up call and why CIOs should pay attention to the impact of energy on AI while building their longer-term AI strategy.

AI is furthering the war on reality — one that reality looks to be losing, with no obvious reason for optimism in sight. AI-driven strangenesses like this fable merely highlight the need for all of us ...

¿La inteligencia artificial destruye puestos de trabajo? No en el caso del servicio de atención al cliente, según señala un informe de la firma de análisis Gartner en el que se indica que esta activid ...