The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Sen. Elizabeth Warren, a Massachusetts Democrat, said on Wednesday that she met with SSA Commissioner Frank Bisignano to discuss customer service, staffing levels and the pending elimination of paper ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

As Social Security marks its 90th anniversary, it remains a cornerstone of financial security for millions of Americans.

Additional immigration helps Social Security finances in several ways. First, the cost rate decreases because immigration occurs at relatively young ages, thereby - at least in the short run - ...

The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...

In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its larger mission, led by new Commissioner Frank Bisignano, to modernize the ...

SSA service representatives throughout the country, including offices in New England were reassigned to work at national tele ...