Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

We are fast moving to level 3 of Artificial Intelligence - AI Agents. Does AI include sufficient reasoning for AI agents?

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

As LLMs continue to hog data from the open internet for training, publishers are growing concerned about their intellectual ...

Microsoft Corp. is launching a set of artificial intelligence tools designed to send emails, manage records and take other ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee ...

What if your workforce has no limits? This is really now about humans with agents driving customer success together.” Marc Benioff, Co-founder and CEO of Salesforce exclaims to Bloomberg Intelligence ...

Salesforce has firmly staked its claim as a leader in this new field, with the company’s recent Dreamforce 2024 event ...